Terms of Service

1. Agreement to Terms

By accessing and using MedsHut's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

MedsHut Ltd is a registered pharmacy in Wales, regulated by the General Pharmaceutical Council (GPhC). Our services are provided in accordance with UK pharmacy laws and regulations.

2. Description of Services

MedsHut provides:

• Online prescription dispensing services
• Over-the-counter medication sales
• Pharmaceutical consultations and advice
• Health and wellness products
• Medication delivery services
• Prescription management tools

3. Eligibility and Account Creation

Eligibility

• You must be at least 18 years old to create an account
• You must be legally entitled to receive the medications you order
• You must provide accurate and complete information
• Services are available to UK residents only

Account Responsibilities

• Maintain the security and confidentiality of your account
• Provide accurate health and contact information
• Notify us immediately of any unauthorized access
• Update your information when it changes

4. Ordering and Prescriptions

Prescription Requirements

• Valid prescriptions must be issued by a UK-registered prescriber
• Prescriptions must be within their validity period
• We reserve the right to verify prescriptions with the prescriber
• Electronic prescriptions are processed via the NHS Electronic Prescription Service

Order Processing

• Orders are subject to clinical review and approval
• We may contact you for additional information
• Processing times may vary based on medication availability
• We reserve the right to refuse or cancel orders

5. Pricing and Payment

• All prices are listed in British Pounds (GBP) and include VAT where applicable
• NHS prescription charges apply as set by the Department of Health
• Payment is required before order processing
• We accept major credit/debit cards and digital payment methods
• Prices may change without notice, but confirmed orders honor the agreed price

6. Delivery and Returns

Delivery

• Standard delivery is free for orders over £15
• Next-day delivery options are available for urgent orders
• Delivery times are estimates and may vary
• Signature may be required for controlled substances

Returns and Refunds

• Medications cannot be returned once dispensed for safety reasons
• Unopened over-the-counter products may be returned within 28 days
• Refunds are processed to the original payment method
• Damaged or incorrect items will be replaced at no charge

7. Professional Standards

Our pharmacists are registered with the General Pharmaceutical Council and must adhere to professional standards. We may decline to supply medications if we believe it would be inappropriate or unsafe to do so.

8. Limitation of Liability

While we take every care to ensure accuracy and safety, we cannot be held liable for any loss or damage arising from the use of our services, except where prohibited by law. Our liability is limited to the value of the products or services provided.

9. Intellectual Property

All content on our website, including text, images, logos, and software, is the property of MedsHut or our licensors and is protected by copyright and other intellectual property laws.

10. Termination

We may terminate or suspend your account at any time for violation of these terms or for any other reason we deem appropriate. You may close your account at any time by contacting us.

11. Governing Law

These terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Contact Information

For questions about these Terms of Service, please contact us: